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Free deliveries and returns, in Europe.

Exchanges and Returns


Verney products may be returned and exchanged always and whenever they are in the same state as when acquired, within up to 15 days from the date of receipt of the articles. Verney will send another product at no additional cost. To return/exchange products, please contact Verney at: info@verneystore.com.

Shipping is free, as are the costs of exchange and/or return throughout Europe, while outside of Europe there is an additional fee of 20€.

You should always try the shoes on at home and with socks. If you are not satisfied and the product is in good condition, without signs of use or wear, including the packaging, Verney will reimburse the full amount of your request.

Reimbursement will be made in the same manner in which the purchase was paid. The reason for the return must always be communicated by e-mail to: info@verneystore.com.

If the products are not in suitable condition, Verney reserves the right to send the products back and not refund customers, who will be responsible for the expenses of reshipping.

 

Delivery to Continental Portugal and the Madeira and Azores islands:

Free Shipping – Delivery in 1-2 business days via CTT Expresso (express mail).

Delivery from Monday to Friday between 8:00am and 4:00pm.

 

Delivery to Europe:

Free Shipping – Delivery in 1-2 business days after purchase via UPS Express, TNT, DHL or Fedex.

Delivery from Monday to Friday between 8:00am and 6:00pm.

 

Delivery to the rest of the world:

Express delivery – 20€ – Delivery in 3-8 business days after purchase.

Delivery from Monday to Friday between 8:00am and 6:00pm.

 

Customs – The customer is responsible for customs charges in countries where they are required.

 

Payment

You may pay for your purchases with Visa, MasterCard and PayPal. All of our prices are in euros (€).